Qantas Hotels believes that the best creativity comes when a diverse group of people work together to reach a shared objective. We form cross-functional Product Teams, focused on data and employing modern agile and lean practices to maximise customer value.
We are a small Qantas Group company. We operate an accommodation business offering 2.5 million hotel and Airbnb listings to Jetstar and Qantas travellers. We enjoy all the support and advantages of being part of one of Australia’s most successful and loved brands, but operate like a small, nimble digital product company. Our core purpose is to provide a seamless and rewarding accommodation experience for every Qantas Group traveller.
Qantas Hotel’s commercial strategy and data-driven product process relies on data that is well-defined, accurate and consumable.
As part of the Strategy, Data and Insights team, you’ll be responsible for managing digital analytics and reporting for Qantas Hotels’ websites, with the view to improving revenue, conversion rate, and customer experience. You will work closely with Product Managers, Engineers, and Marketing, enabling decision making on product development, experiments and marketing efforts. You’ll manage implementation and tagging of Google and Adobe Analytics, analyse how different customer groups experience and navigate through the hotels site and create engaging, easily interpretable and memorable ways of visualizing data.
Whilst this is a Melbourne-based role, it requires some travel to foster collaboration with Sydney-based Qantas teams.
Management of Web Analytics Platforms:
Facilitate “self service” reporting:
If you're interested in joining our team, please get in touch. We'd love to hear from you.Apply now
Qantas Hotels (formerly Hooroo) is a wholly-owned Qantas Group company that offers accommodation to Qantas and Jetstar customers. Despite being a relatively new business, we help thousands of customers choose the best accommodation option every day and are well positioned to continue that impressive growth.
We’re incredibly proud to be part of the larger Qantas Group family and are equally proud of our unique culture of operating like a nimble, highly autonomous, outcome-focused digital product company. Despite our products carrying the Qantas and Jetstar brands, we’re a newcomer and underdog in a fiercely competitive accommodation marketplace and we relish the opportunity to capitalise on our competitive strengths to advance that position.
Qantas Hotels comprises a diverse and highly engaged team who are collaborative, creative, respectful, analytical, open to new ideas and like to get the job done.
We believe that the best creativity comes when a diverse group of people work together to reach a shared objective. We form cross-functional Product Teams, using modern agile and lean practices to maximise customer value.
Standups, retrospectives, showcasing, pair-programming, user story kick-offs and design discussions are some of the common sights you’ll find at Qantas Hotels.
Qantas Hotels actively values diversity in our teams. We work in an inclusive way, sharing ideas and solving problems together. Our team is authentic and communicates openly, with sensitivity and integrity.
By eliminating waste and focusing on the right thing, we can afford to build quality in from the start. We’re open to trying new things, reflecting together to optimise every aspect of how we work, from personal development to our tools and practices.
We trust our teammates and appreciate their individual qualities, insights, and experience.