Reporting to the General Manager, you’ll lead a team of product managers and designers who work closely with software engineering and other business functions to create products that solve customer problems and meet measurable objectives.
As a key leader in the business, you’ll collaborate with peers (other department leads) and build relationships across Jetstar and Qantas to facilitate revenue growth and outstanding travel experiences for our customers. You’ll continue our proud tradition of infecting the Qantas Group with our progressive cultural mindset and product practices.
You’ll guide the team through strategic planning, product inception, discovery, delivery, launch and optimisation. You’ll help the team exploit validated product ideas and explore new ones. You’ll set the tone for the culture and work practices of the team, helping them to maintain and extend their position as an industry-leading group.
Key measures of success are compelling validated learning, EBIT growth, meeting customer expectations, and a happy and productive team.
Note: Whilst this is a Melbourne-based role, it requires some travel to foster collaboration with Sydney-based Qantas teams.
If you're interested in joining our team, please get in touch. We'd love to hear from you.Apply now
Qantas Hotels (formerly Hooroo) is a wholly-owned Qantas Group company that offers accommodation to Qantas and Jetstar customers. Despite being a relatively new business, we help thousands of customers choose the best accommodation option every day and are well positioned to continue that impressive growth.
We’re incredibly proud to be part of the larger Qantas Group family and are equally proud of our unique culture of operating like a nimble, highly autonomous, outcome-focused digital product company. Despite our products carrying the Qantas and Jetstar brands, we’re a newcomer and underdog in a fiercely competitive accommodation marketplace and we relish the opportunity to capitalise on our competitive strengths to advance that position.
Qantas Hotels comprises a diverse and highly engaged team who are collaborative, creative, respectful, analytical, open to new ideas and like to get the job done.
We believe that the best creativity comes when a diverse group of people work together to reach a shared objective. We form cross-functional Product Teams, using modern agile and lean practices to maximise customer value.
Standups, retrospectives, showcasing, pair-programming, user story kick-offs and design discussions are some of the common sights you’ll find at Qantas Hotels.
Qantas Hotels actively values diversity in our teams. We work in an inclusive way, sharing ideas and solving problems together. Our team is authentic and communicates openly, with sensitivity and integrity.
By eliminating waste and focusing on the right thing, we can afford to build quality in from the start. We’re open to trying new things, reflecting together to optimise every aspect of how we work, from personal development to our tools and practices.
We trust our teammates and appreciate their individual qualities, insights, and experience.